Privacy Policy
Bayindir Ltd, trading as Merve Bayindir Millinery (“we”, “our” or “us”), is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains what information we collect, how we use it, who we share it with and your rights regarding your personal data when you visit www.mervebayindir.com or purchase from us.
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Information We Collect
Depending on how you interact with our website, we may collect the following information:
* Your name
* Billing and delivery addresses
* Email address
* Telephone number
* Order history
* Payment information (processed securely by our payment providers)
* IP address
* Browser and device information
* Website usage data collected through cookies and analytics technologies
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How We Use Your Information
We use your information to:
* Process and fulfil your orders
* Arrange delivery through DHL Express
* Communicate with you regarding your purchase
* Provide customer support
* Send order confirmations, invoices and shipping updates
* Respond to enquiries
* Improve our website and customer experience
* Send marketing communications where you have chosen to receive them
* Comply with our legal and regulatory obligations
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Payment Information
We accept payments securely through trusted third-party payment providers, including:
* Shopify Payments
* PayPal
* Klarna
Bayindir Ltd does not store your payment card details or have access to your complete card information.
All payment transactions are encrypted and processed securely by our authorised payment providers.
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Marketing Communications
If you subscribe to our newsletter or choose to receive marketing communications, we may occasionally send you updates regarding:
* New collections
* Exclusive launches
* Editorial features
* Events
* Company news
You may unsubscribe at any time by clicking the unsubscribe link included in our emails.
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Customer Testimonials
With permission, we may publish customer feedback received through email correspondence.
Where testimonials are displayed, we will generally publish only the customer’s first name, the initial of their surname and their country unless additional permission has been given.
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Cookies
Our website uses cookies and similar technologies to improve your browsing experience and help us understand how visitors use our website.
These cookies may include:
* Essential website functionality
* Shopping cart functionality
* Website performance
* Analytics
* Advertising and marketing
When you first visit our website, you will be asked to manage your cookie preferences through our cookie consent banner.
You may also control cookies through your browser settings at any time.
Please note that disabling certain cookies may affect the functionality of our website.
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Analytics & Advertising
We currently use:
* Google Analytics
* Google Ads
* Meta (Facebook & Instagram) Pixel
* Pinterest Tag
These services help us understand website traffic, measure advertising performance and improve our marketing activities.
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Live Chat
If you contact us using our live chat service, the information you provide may be stored in order to respond to your enquiry and provide customer support.
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Sharing Your Information
We never sell your personal information.
We may share your information only where necessary with trusted service providers who assist us in operating our business, including:
* Shopify
* Payment providers
* DHL Express
* Marketing service providers
* Analytics providers
These providers process your information only as necessary to perform their services and are required to protect your information appropriately.
We may also disclose personal information where required by law.
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Data Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.
Although no method of internet transmission can be guaranteed to be completely secure, we work with trusted service providers who maintain high security standards.
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Your Rights
Depending on your location, you may have the right to:
* Access your personal information
* Correct inaccurate information
* Request deletion of your information
* Restrict or object to certain processing
* Withdraw consent for marketing communications
* Request a copy of your personal data where applicable
To exercise any of these rights, please contact us using the details below.
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Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites and encourage you to review their privacy policies separately.
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Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, legal obligations or website functionality.
The latest version will always be published on this page.
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Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us:
Bayindir Ltd
Trading as Merve Bayindir
Email: info@mervebayindir.com
WhatsApp: +44 (0) 7714 781389